Questions, answered
Know what you’re choosing.
Product and role
What is Home Sale OS?
Home Sale OS is software from Crafted Tools for managing your own home sale. It keeps property information, listing preparation, buyer activity, offers, documents and closing steps for one sale in a single workspace, with a clear next action instead of a wall of advice.
Is Home Sale OS a real-estate brokerage?
No. It is software. It does not act as a brokerage, does not represent you or a buyer, and does not negotiate or sign anything for you. It is also not a law firm, a title company or an escrow service.
Do I need a real-estate agent to use it?
No. You can organize a self-managed sale, involve selected professionals where it makes sense, or use it alongside an agent. Your workspace stays your own record of the sale either way.
Can I use Home Sale OS if I later hire an agent?
Yes. Your facts, documents, questions and next actions stay with the property, and you decide what to share with anyone you bring in.
Can I manage more than one property?
Yes. Each property has its own records, facts and checklist, and you can switch between them. A paid Sale Pass applies to one property.
Property information
Where do the facts about my property come from?
From four places: what you enter yourself, a document you uploaded, a public record, or a property data provider. Each value keeps its source, its date and whether you have confirmed it. A value read out of a document is a candidate until you check it, and where two sources disagree both are shown rather than one quietly replacing the other.
Does Home Sale OS decide what my house is worth?
No. Pricing tools organize your research and keep the number you are working with beside the reasoning behind it. That is not an appraisal, a market valuation or a promise about what a buyer will pay.
What happens to my property information?
Your saved property and sale records live in your signed-in workspace, scoped to your account. Public pages and the sample sale use fictional data and never customer records. Preparing a listing in the workspace does not publish anything.
Can I import information from other products?
Not yet. Home Blueprint and Home Brief are separate, optional products, and no automatic transfer is available today. Home Sale OS works on its own: you record facts, upload a document, or use a public-record value where one exists.
Documents, privacy and AI
Are my documents public?
No, not by default. Documents you upload are stored privately for that property: a private file has no public address, and opening or downloading one uses a signed link that expires after five minutes. Documents added before private storage existed can still carry an older public link, and the Documents page marks those records so you can replace them.
What does the AI actually do?
Narrow, checkable jobs: reading an uploaded document to propose a property fact, drafting listing copy from facts you have confirmed, and answering a guide question from your records and curated guidance. It does not appraise your home, give legal, tax or licensed-professional advice, state what your state or county requires, or tell you which offer to accept. Guide answers name the source they used.
Can I export my records?
Yes. Your records stay printable and exportable, and you can download your documents. When access ends the workspace becomes read-only — records are retained and not deleted automatically — so export what you need while it is active.
Where can I read about privacy and data handling?
The trust & privacy centre states how private storage works, how each value records its source, what the software does and does not do with AI, and what happens to your records when access ends. It describes product behaviour rather than claiming a certification.
Distribution and professional help
Does Home Sale OS list my property on the MLS?
No. Preparing a listing, or marking a package ready in the workspace, does not distribute it to an MLS or any third-party site. You arrange publication separately — including through a flat-fee MLS provider where one is available — and record each route, its status and its live link yourself.
Do I still need professionals?
Wherever it helps. An attorney, title or closing provider, inspector, appraiser, photographer, flat-fee MLS provider or agent may each solve a different problem. The workspace keeps your information prepared so a professional can start from your record instead of a blank page.
Does Home Sale OS provide legal, tax or appraisal advice?
No. It is not a law firm, does not represent anyone in the transaction, and does not replace legal, tax, financial, title or other licensed professional advice. Guidance in the workspace is software-assisted, and it does not state what your contract or your jurisdiction requires.
Plans, pricing and beta
What is free, and what does a Sale Pass unlock?
The free Home Sale Plan covers the property record, sourced facts you confirm, your preparation checklist and stage guidance, and the resource library. A one-time $149 Sale Pass adds the transaction records for one property for 12 months: the listing package and readiness check, publication routes you track, inquiries and visits with feedback, offers side by side, proceeds scenarios, the private document vault, and closing steps with a printable summary.
Is any of the review human?
No. Guidance is software-assisted. No plan currently includes human, legal or professional review of your documents, listing or offers, and nothing in the product should be described as that.
What do the beta terms mean?
Home Sale OS is in beta, so features can change and pricing can change for future purchases. The price and access period shown before checkout are stored with your purchase, so the terms you buy under are the terms you keep.
What happens when my access period ends?
The workspace becomes read-only: your records and documents are retained, not deleted automatically, and you can still export them. You can choose to renew for a new period, but nothing is charged automatically from this beta.
Still deciding? Read the trust & privacy centre, compare the two plans, or walk the sample sale before you start.